Waterford City and County Council takes the lead in joining together local organisations to assist citizens during Covid-19.
Dedicated community support helpline available from Monday 30th March 2020.
At the instigation of Minister Murphy, a Covid-19 Community Response Forum will be put in place for each City and County and co-ordinated by the Local Authority in each case.
A dedicated community support helpline 1800 250 185 and email contact firstname.lastname@example.org have been established in Waterford City and County Council to assist at risk members of the public in accessing non-emergency and non-medical supports and advice during the current public health emergency. The confidential phoneline service is being established by the new COVID-19 Waterford Community Response Forum, which includes over a dozen agencies and organisations. The helpline is focused primarily on ensuring that vulnerable members of the community or those living alone can access deliveries of groceries, medicine and fuels. The role of the Forum is to ensure that there is a co-ordinated community response and to enable all voluntary statutory agencies to collaborate in support of our communities and particularly of our most vulnerable members.
Included in the COVID-19 Waterford Community Response Forum are:
• Waterford City and County Council
• Health Service Executive
• An Garda Síochána
• Waterford Area Partnership
• Waterford Leader Partnership
• Waterford Age Friendly Alliance
• Waterford Traveller CDP
• Irish Farmers Association
• Waterford Local Link
• Waterford Age Friendly Alliance
• Waterford Public Participation Network (PPN)
• Waterford GAA County Board
• An Post
• Citizens Information Board
• Red Cross
• St Vincent de Paul
The new phoneline 1800 250 185 is just one aspect of the Forum’s work. Its core aim is contributing to the community-wide effort to limit the spread of COVID-19. Waterford City and County Council, through this group, will ensure that the wide variety of groups working across the county and city to assist those in need, will do so in an organised, collaborative and targeted way.
The Council’s COVID-19 Community Response Forum is there to ensure the very best use of the many resources assisting vulnerable persons with their daily needs at this unprecedented time, whether that is collecting medication, food shopping, social support and contact.
Chief Executive of Waterford City and County Council, Michael Walsh, explains “There are a number of agencies currently doing excellent work in delivering care to older and vulnerable people in our communities.These groups are currently operating independently of each other and our role in Waterford Council is to provide a targeted, integrated and coordinated approach to the delivery of these much needed services to our more vulnerable citizens across the City and County of Waterford during the COVID-19 pandemic. Waterford Council is ideally placed both statutorily and regionally to channel this great work and provide the governance structure in partnership with all stakeholders. This public health crisis has changed life for so many, and we are there to help with that change. Our own staff whose day-jobs have changed due to this crisis, will be a key resource in the management and operation of this community support programme along with our partner agencies/groups. Set to come into effect from Monday 30th March, we are providing a dedicated contact centre through our main contact number 1800 250 185 and email@example.com with the lines open from 8:00am to 8:00pm seven days a week.”
Contact details of this new service will be promoted on all Waterford local newspapers, WLR, Garda Text Alerts, Waterford Council website www.waterfordcouncil.ie and our Twitter, Map Alerter service and Facebook pages. An information leaflet including the new freephone number and other information will be distributed around the city and county, particularly to vulnerable households, over the coming days.
Would you like to practice and improve your knitting in a comfortable and friendly setting? Tramore Library Knitting Group meets weekly on Fridays from... Read More
Celebrate Cruinniú na nÓg with Waterford Libraries. Join us for a special Children’s Art Workshop with artist Aga Krym at Kilmacthomas Library. On Friday... Read More
Ardkeen Library are starting a new Draughts Club for adults on Thursday mornings, the first meeting is on Thursday 15th of June at 10:30... Read More
Library Membership Terms & Conditions
Plean Forbatha na Leabharlainne 2017-2022
Library Development Plan 2017 – 2022
Ár leabharlanna Poiblí 2022 – Pobail a Spreagadh, a Cheangal agus a Chumasú
Our Public Libraries 2022: Inspiring, Connecting and Empowering Communities
© 2018 Waterford City & County Council Library Service.
You must be logged in to post a comment.